It’s a new year and not surprisingly, the number of articles theorizing about the next hot business trends are countless. Believe it or not, the one that caught our eye isn’t about the cloud, CX, leadership, or even the contact center space; it’s about workplace wellness. Now, this is a topic we’re happy to read more about. Because regardless of the industry, business size, product or service offered, we all want to be a part of a workplace that cares about more than just our output as employees, but about us holistically as people. After all, employees are people first, right?
This recent article published by Allwork.Space tells us, “Workplace wellness has been shown to improve employee engagement, increase productivity, reduce absenteeism, reduce stress, prevent burnout, and improve the overall health (mental and physical) of employees.” If this is a fact, then workplace wellness better be a tactic every business leader is planning to execute on, as employees in 2020 are only demanding more and more from their employers. People will switch jobs if they find a brand that better aligns with their personal purpose or if they find an office where they are valued more as people rather than just a worker.
Four Workplace Wellness Trends for 2020
Unsure of where to begin when it comes to helping your workplace care more about wellness? Allwork.Space lists the following as the four major workplace wellness trends for 2020:
Trend #1: Recognizing that wellness isn’t just mental and physical. Did you know that there are seven forms of wellness? Not me. If you didn’t either, let me fill you in. The seven forms are: physical wellness, emotional wellness, spiritual wellness, intellectual wellness, environmental wellness (this is the importance of connecting with nature), occupational wellness (ahem, leaders, this one is directed at you, “the suitability of our work to our interests, skills, and values, and the fulfillment we gain from our professions”), and social wellness. The point is...the workplace needs to consider ALL forms of wellness.
Trend #2: Offering personalized wellness. Everyone is unique and has different needs and interests and therefore your workplace’s wellness offerings shouldn’t be one-size-fits-all.
Trend #3: Leveraging better tech. If you’ve read some of our past blogs, you’ll know that we talk a lot about data and how there is SO MUCH data out there to leverage to improve the CX. News flash, there’s lots of data out there to improve the EX (employee experience) too. Leaders should take a look and see what their internal intel tells them about what their workplace wellness needs are.
Trend #4: Continuing to focus on mental health. Mental wellness has been of increasing importance to many organizations in recent years, and this trend isn’t going anywhere anytime soon.
Yep, It’s Time to Focus on Wellness for Everyone’s Sake
So there you have it--four trends that your workplace should consider focusing on in 2020 in order to give your employees a bit more wellness in their lives. And it’s worth it. The better your employees feel and the more they see leaders acknowledging their whole selves, the more effort and engagement they will give. It’s truly a win-win for everyone.