Why Unified Communications Should Be Your Next Priority

By Kay Phelps

To survive the pandemic and emerge stronger than before, businesses must adopt cloud-based unified communications that...

Unified Communications: Your EX and CX Depends on It

By Kendal Rodgers

Unified Communications impacts the experience you deliver to employees and customers. Read why.

When World-Class Providers Come Together

By Kendal Rodgers

Watch Melissa Rubsam and Ashley Johnson discuss how MicroCorp and Edify's new partnership will help companies take...

Day 33 of Quarantine

By Kendal Rodgers

Having a tech-forward mindset has been a huge asset. One month into quarantine, here's what we know is critical for...

Be a Helper - 20 Ways to Start

By Candace Sheitelman

Combat the long list of challenges in the world right now by being a helper. Here are 20 tangible ways to help others...

Practical Advice for Working Remotely

By Kendal Rodgers

Being able to work from anywhere is more important than ever. Get practical advice, whether you're a work-from-home...

How to Win at Managing a Remote Workforce

By Kendal Rodgers

Check out our latest paper, detailing four key things that will help you win at managing a remote workforce and will...

Managing Through a Crisis with Technology

By Cameron Weeks

The coronavirus (COVID-19) outbreak is disrupting entire nations and industries worldwide. Planning for unforeseen...

Edify to Exhibit at Customer Contact Week in Nashville

By Liz Cahill

Attendees to experience demo of only cloud-native, fully unified CC+UC solution, and hear from Edify company leaders in...

Collaboration: The Secret to Creating a Winning CX

By Liz Cahill

Customer service reps perform best when being collaborative, yet so many businesses fail to enable agents to do so....

If You Don’t Know Me By Now…

By Candace Sheitelman

As a consumer, what I want from the brands I patronize has changed so much over the last five years. Yet the technology...

4 Ways To Improve Contact Center Culture

By Kendal Rodgers

Customer service representatives face high-stress, long hours, seasonal fluctuations, limited opportunities for...