Edify Receives 2020 Contact Center Technology Award from CUSTOMER Magazine

By Liz Cahill

TMC has named Edify Huddle as a 2020 Contact Center Technology Award winner, presented by CUSTOMER magazine.

Ask a CTO: Exploring the Contact Center's Biggest Problems

By Kendal Rodgers

CTO Bracken Fields talks about the contact center, why point solutions fail, and how companies can improve the CX they...

Music City and Me: A CCW Nashville Recap

By Candace Sheitelman

Customer Contact Week Nashville was a great show. We met with companies and CX leaders across all industries who are...

Edify Named One of The Best Places to Work in Los Angeles by Built In

By Liz Cahill

Built In named Edify as one of the Best Places to Work and Best Small Companies to Work for in Los Angeles.

What’s Ahead for 2020 CX? I Asked My Favorite Thinkers...

By Candace Sheitelman

I’ve had entirely too many customer experiences in the last month. I have many thoughts on the experiences I had with...

ICMI Connections Chicago -- A Recap

By Candace Sheitelman

The ICMI Connections Expo Hall was hot with CX leaders looking to grow, learn, and evolve the way they interact. Here's...

Edify Raises $10 Million Seed Funding

By Liz Cahill

Led By First Round Capital, Investment Among 2019’s Top 10 Largest Software Seed Rounds in U.S. and Globally 

Edify Receives 2019 Contact Center Technology Award

By Liz Cahill

Today, Edify Labs (edify.cx) announced that TMC, a global, integrated media company, has named Edify Huddle a 2019...

Weeks Named a Tech Leader on ICMI CX Movers & Shakers List

By Liz Cahill

Edify co-founder and CEO Cameron Weeks has been named a Technology Leader in ICMI’s second annual Customer Experience...