Every Contact Center Pricing Model Stinks. Except One.

By Candace Sheitelman

Contact center pricing has been slow to evolve from named user and concurrent user licensing. Discover the benefits and...

If You Don’t Know Me By Now…

By Candace Sheitelman

As a consumer, what I want from the brands I patronize has changed so much over the last five years. Yet the technology...

Why Contact Centers are Moving to the Cloud

By Kendal Rodgers

Contact centers are moving to the cloud. Some have already migrated and others are in the process of doing so. But not...

A New Pricing Model for a New Communications Platform

By Kendal Rodgers

Edify Pricing, Free users, $10 credit