We’re Customers, Too.

By Kendal Rodgers

The phrase “we’re customers, too” has led the team at Edify to build the employee and customer experience we all want...

Thought Bubbles Q&A: Behind the Code

By Kendal Rodgers

I recently sat down for a Q&A with Matt Altepeter, the Director of Platform at Edify, to discuss his expertise and...

Thought Bubbles Q&A: Designing an Interface for Excellence

By Kendal Rodgers

Josh Randall, the Director of UI Design at Edify, discusses what it's like to design the contact center industry’s...

Edify Huddle Now Includes No-Code Custom Database Integrations at No Additional Cost

By Liz Cahill

Edify Huddle now includes no-code custom database integration capabilities, empowering organizations to connect to...

Edify Huddle to Offer Dynamic Scripting Within Its Workflows Tool

By Liz Cahill

Edify announced that its Workflows tool, included as part of Edify Huddle, has been upgraded with new dynamic scripting...

Playing Nice with Others

By Andrew Larty

Let's explore how various technologies must play nice with one another, why it’s important, and how it impacts...

Sandler Partners Joins Edify Channel Partner Program as National Master Agent

By Liz Cahill

Sandler Partners, America’s fastest-growing distributor of connectivity and cloud services, has joined the Edify...

MicroCorp is the Latest Master Agent to Join the Edify Channel Partner Program

By Liz Cahill

MicroCorp, a leading national master agent in channel partner support for agents, MSPs, and VARs, has joined the Edify...

Edify Receives 2020 Contact Center Technology Award from CUSTOMER Magazine

By Liz Cahill

TMC has named Edify Huddle as a 2020 Contact Center Technology Award winner, presented by CUSTOMER magazine.

Day 33 of Quarantine

By Kendal Rodgers

Having a tech-forward mindset has been a huge asset. One month into quarantine, here's what we know is critical for...

Cloud Services Expert Zamm Advisors Joins Edify Channel Partner Program

By Liz Cahill

Zamm Advisors, a leading cloud services agency that helps businesses of all sizes save time and money on cloud services...

Cloudlinx Joins Edify Channel Partner Program

By Liz Cahill

Cloudlinx, a strategy advisor for organizations looking to make a CCaaS purchase, is the latest company to join the...