PlanetOne Joins Edify Channel Partner Program as National Master Agent

By Liz Cahill

PlanetOne has joined the Edify Channel Partner Program as a National Master Agent. 

Edify: One of Indiana's Best Places to Work

By Liz Cahill

In February it was announced that Edify was recognized by the Indiana Chamber of Commerce as one of the Best Places to...

Thought Bubbles Q&A: Discussing Contact Center Basics

By Cameron Weeks

Edify CEO and co-founder Cameron Weeks discusses contact center technologies and features, like the changing face of...

When World-Class Providers Come Together

By Kendal Rodgers

Watch Melissa Rubsam and Ashley Johnson discuss how MicroCorp and Edify's new partnership will help companies take...

MicroCorp is the Latest Master Agent to Join the Edify Channel Partner Program

By Liz Cahill

MicroCorp, a leading national master agent in channel partner support for agents, MSPs, and VARs, has joined the Edify...

Partners and The Key to Growth

By J.P. Dundas

At Edify, we’re committed to arming our partners as if they’re our own salespeople. Our training and certification...

The Ultimate Outbound Dialing Glossary

By Edify

When agents and customers to interact, it’s either an inbound or outbound communication. This glossary is dedicated to...

Edify Receives 2020 Contact Center Technology Award from CUSTOMER Magazine

By Liz Cahill

TMC has named Edify Huddle as a 2020 Contact Center Technology Award winner, presented by CUSTOMER magazine.

Outbound Dialing Done Right (Or Else)

By Candace Sheitelman

Outbound dialing to customers is often necessary, and call center dialers can actually reduce agent effort and increase...

Cloud Concepts Joins Edify Channel Partner Program as National Master Agent

By Liz Cahill

Cloud Concepts, Corp., a full service, boutique Master Agency dedicated to the customer experience, has joined the...

PeakView Joins Edify Channel Partner Program

By Liz Cahill

PeakView, a proven industry-leading cloud adoption consulting firm with a focus on cloud contact center technology and...

The Omnichannel Experience: Your Agents Deserve It Too

By Kendal Rodgers

The customer experience you deliver depends entirely on the capabilities you provide your contact center agents. Giving...