It’s Time to Close the Gap

By Edify

Customer service affects everyone, yet the experience we have with brands lags far behind the communications...

Ask a CTO: The Importance Of All-In-One Technology Solutions

By Edify

Edify CTO Bracken Fields talks about the importance of all-in-one solutions and how they’re changing the face of...

Why Customer & Employee Experience is Even More Important During COVID-19

By Edify

Edify hosted a Twitter Chat recently, and here’s what people had to say about customer experience (CX) and employee...