This Hotel Holds the Key to Customer Loyalty

By Edify

This hotel proved that CX can outshine our feelings about tangible products, and that the service a brand delivers is...

How to Keep Customers and Employees Engaged During a Pandemic: Part 2

By Edify

It’s critical to put extra emphasis and focus on the employee experience now. If you're trying to keep employees...

How to Keep Customers and Employees Engaged During a Pandemic: Part 1

By Edify

Discover simple and effective ways to keep customers and employees engaged with your business in the COVID-19 era and...

The Quest for Customer Loyalty

By Edify

Think holistically, empower your contact center with an omnichannel platform, and take a deeper dive into the customer...