Ask a CTO: The Importance Of All-In-One Technology Solutions

By Kendal Rodgers

Edify CTO Bracken Fields talks about the importance of all-in-one solutions and how they’re changing the face of...

Thought Bubbles: Episode 2

By Kendal Rodgers

Episode 2 will explore the world of machine learning, customer experience, and the contact center. Hear about some of...

Ask a CTO: Exploring the Contact Center's Biggest Problems

By Kendal Rodgers

CTO Bracken Fields talks about the contact center, why point solutions fail, and how companies can improve the CX they...

Ask a CTO: Moving to Cloud Solutions

By Kendal Rodgers

Curious about the hows, whys, and what-ifs behind moving your contact center business to the cloud? Edify’s own CTO...