The Cloud-Native Contact Center: Elastic CX for a Flexible Future

By Edify

Cloud-native CXaaS solutions help businesses adapt to shifting needs, spinning up virtual call center seats instantly...

Pandemic Proves the Flexibility of CCaaS Solutions

By Donna Fluss

If you had any doubt about the benefits of using a contact-center-as-a-service (CCaaS) solution, the Coronavirus...

Ask a CTO: Moving to Cloud Solutions

By Kendal Rodgers

Curious about the hows, whys, and what-ifs behind moving your contact center business to the cloud? Edify’s own CTO...