Edify Adds 45,000 Users in Massive Global Contact Center and Unified Communications Deal

By Liz Cahill

Edify, the customer experience software company that makes business communications feel more like personal ones, today...

Cloud vs. Multi-cloud vs. On-Premises: What It All Means

By Edify

Get a better understanding of moving to the cloud, why on-premises solutions no longer serve us, and, more recently,...

The Cloud-Native Contact Center: Elastic CX for a Flexible Future

By Edify

Cloud-native CXaaS solutions help businesses adapt to shifting needs, spinning up virtual call center seats instantly...

Pandemic Proves the Flexibility of CCaaS Solutions

By Donna Fluss

If you had any doubt about the benefits of using a contact-center-as-a-service (CCaaS) solution, the Coronavirus...

Ask a CTO: Moving to Cloud Solutions

By Edify

Curious about the hows, whys, and what-ifs behind moving your contact center business to the cloud? Edify’s own CTO...