Edify Earns Top Customer Satisfaction Scores in DMG Consulting Contact Center Report
Edify received top customer satisfaction scores in the 2020 – 2021 Cloud-Based Contact Center Infrastructure Product...
By Liz Cahill
Edify received top customer satisfaction scores in the 2020 – 2021 Cloud-Based Contact Center Infrastructure Product...
By Liz Cahill
Cloud Concepts, Corp., a full service, boutique Master Agency dedicated to the customer experience, has joined the...
By Andrew Larty
Edify's Senior Client Operations Manager sheds light on what steps to take to reduce customer churn and how to adapt...
We know there is really only one way to ensure a customer’s experience is smooth and efficient whether the customer is...
Read what Omdia has to say about the necessity of digital ability.
By Donna Fluss
If you had any doubt about the benefits of using a contact-center-as-a-service (CCaaS) solution, the Coronavirus...
Curious about the hows, whys, and what-ifs behind moving your contact center business to the cloud? Edify’s own CTO...
By Liz Cahill
Today, Edify Labs named J.P. Dundas its new Vice President of Channel Sales. Dundas brings more than 15 years of...
Customer Contact Week Nashville was a great show. We met with companies and CX leaders across all industries who are...
By Liz Cahill
Attendees to experience demo of only cloud-native, fully unified CC+UC solution, and hear from Edify company leaders in...
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