Thought Bubbles Q&A: Designing an Interface for Excellence
Josh Randall, the Director of UI Design at Edify, discusses what it's like to design the contact center industry’s...
Josh Randall, the Director of UI Design at Edify, discusses what it's like to design the contact center industry’s...
By Donna Fluss
If you had any doubt about the benefits of using a contact-center-as-a-service (CCaaS) solution, the Coronavirus...
By Donna Fluss
What would it take to make the perfect contact center solution? There has to be a way of creating a contact center...
By Liz Cahill
Edify is showcasing its new platform that empowers organizations to differentiate, elevate, and streamline their user...
DMG Consulting validated historic predictions of the Contact Center market and stated their vision for the changes to...
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