Summer Demo Days: Setting Up Agents & Taking Calls

By Kendal Rodgers

This demo shows how the Edify platform makes it easy to get new agents up and running in 60 minutes or less (with...

Summer Demo Days: Connecting Employees with Each Other

By Kendal Rodgers

Watch how the Edify platform connects employees with each other with its built-in unified communications, helping...

Managing a Remote Workforce

By Kendal Rodgers

Letting employees work remotely is easy, but learning to effectively manage a virtual workforce requires a fresh...

Summer Demo Days: Connecting Businesses with Customers

By Kendal Rodgers

In our first Summer Demo Days session, Edify cloud solutions expert CJ Osisioma dives into how Huddle ML connects...

COVID-19 Impact: Recalibrating Human & AI Roles

By Kendal Rodgers

Contact Center Pipeline magazine asks industry experts to share their views of the post-pandemic contact center...

Contact Center KPIs for the Post-COVID-19 Era

By DMG Consulting

DMG Consulting reports on why it’s time to reimagine the potential of contact centers and to update call center KPIs.

The Experience Maker: Episode #20 with Cameron Weeks

By Kendal Rodgers

Dan Gingiss' podcast, The Experience Maker, features Edify co-Founder & CEO Cameron Weeks. Hear about the current state...

For Partners: Sell More Contact Center Software

By Kendal Rodgers

Learn more about CCaaS technology, why it’s truly the foundation of every business, what robust solutions must have,...

Edify Huddle Product Brochure

By Edify

Our product brochure contains everything you need to know about Edify Huddle, including features, benefits, and our...

It's The Customer's World. We Just Live In It.

By Edify

It’s time for brands to catch up with what their customers need, want, and deserve. We explore the differences between...

Connected Customer Journeys

By Kendal Rodgers

Companies everywhere must adopt an enterprise journey approach. So, we sat down with leading industry analyst Mila...

The Ideal Cloud-Based Contact Center Platform

By Kendal Rodgers

There is a tidal wave of innovation hitting the contact center market. Are you and your customers set to come out on...