It's The Customer's World. We Just Live In It.

By Edify

It’s time for brands to catch up with what their customers need, want, and deserve. We explore the differences between...

Connected Customer Journeys

By Kendal Rodgers

Companies everywhere must adopt an enterprise journey approach. So, we sat down with leading industry analyst Mila...

The Ideal Cloud-Based Contact Center Platform

By Kendal Rodgers

There is a tidal wave of innovation hitting the contact center market. Are you and your customers set to come out on...

The Premier Partner Experience

By Kendal Rodgers

Tune in to 'The Premier Partner Experience with Edify' to learn about the industry's best partner program and see a...

Megatrends 2020 Webinar

By Kendal Rodgers

Destination CRM's Megatrends to Watch in 2020: A Preview of Forces Driving Customer Technologies webinar replay is...

Contact Center 2025: A Roadmap

By Kendal Rodgers

Tune in to this Executive Roundtable, hosted by Customer Contact Week Digital, to find out how innovation will impact...

Live Demo of Edify Huddle

By Kendal Rodgers

Need to solve customer issues faster and more completely? Curious how to get from multichannel to omnichannel? If...

Customer Support Transformation

By Kendal Rodgers

Listen to a lively and educational discussion, hosted by destination CRM, on the top trends driving customer support.