Summer Demo Days: Reporting and Analytics

By Kendal Rodgers

Watch this 30-minute replay to see how built-in reporting & analytics capabilities help contact center leaders make...

Summer Demo Days: Dynamic Scripting

By Kendal Rodgers

Watch this 30-minute webinar replay to see how dynamic scripting powers better conversations and makes customer service...

2021 Megatrends in Customer Experience with Destination CRM

By Kendal Rodgers

Edify CMO and Destination CRM discuss CX megatrends for 2021, like the benefits of uniting contact center agents with...

Summer Demo Days: Setting Up Agents & Taking Calls

By Kendal Rodgers

This demo shows how the Edify platform makes it easy to get new agents up and running in 60 minutes or less (with...

Summer Demo Days: Connecting Employees with Each Other

By Kendal Rodgers

Watch how the Edify platform connects employees with each other with its built-in unified communications, helping...

For Partners: Sell More Contact Center Software

By Kendal Rodgers

Learn more about CCaaS technology, why it’s truly the foundation of every business, what robust solutions must have,...

It's The Customer's World. We Just Live In It.

By Edify

It’s time for brands to catch up with what their customers need, want, and deserve. We explore the differences between...

Connected Customer Journeys

By Kendal Rodgers

Watch industry analyst Mila D’Antonio of Omdia discusses delivering continuity of experience no matter when, where, and...

The Ideal Cloud-Based Contact Center Platform

By Kendal Rodgers

There is a tidal wave of innovation hitting the contact center market. Are you and your customers set to come out on...

The Premier Partner Experience

By Kendal Rodgers

Tune in to learn about the industry's best partner program and see a live demo of Edify Huddle, the industry's only...

Megatrends 2020 Webinar

By Kendal Rodgers

Destination CRM's Megatrends to Watch in 2020: A Preview of Forces Driving Customer Technologies webinar replay is...

Contact Center 2025: A Roadmap

By Kendal Rodgers

Tune in to this Executive Roundtable, hosted by Customer Contact Week Digital, to find out how innovation will impact...