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Resources

Customer Support Transformation: Leading Trends in Support & Engagement

By Kendal Rodgers

Listen to a lively and educational discussion, hosted by destination CRM, on the top trends driving customer support.

Cloud-Based Contact Center Infrastructure Selection Decision Framework

By Edify

Most companies putting contact center in the cloud is the way to go. These steps can help you achieve successful...

The Ideal Contact Center Solution

By Donna Fluss

What would it take to make the perfect contact center solution? There has to be a way of creating a contact center...

Edify Huddle Product Brochure

By Edify

Our product brochure contains everything you need to know about Edify Huddle, including features, benefits, and our...

Why Make the Switch to Edify

By Edify

Why Edify? It's simple. We built a platform that gives your business everything it needs to communicate both internally...

5 Ways to Start Improving your CX Right Now

By Kendal Rodgers

It's no secret that the customer experience you deliver can win you lifelong customers, or lose them forever. What are...

Ovum's On the Radar with Edify

By Mila D’Antonio

Read Ovum's view of the Edify platform and the subsequent recommendations for enterprises. Are you wondering why Edify...