Nine Ways Edify Changes Everything

By Candace Sheitelman

From our multi-cloud architecture to a genius no-code interface, find out 9 ways the Edify solution is different from...

Summer Demo Days: The Truth About a No-code Interface

By Kendal Rodgers

Cloud solutions expert CJ Osisioma shows how Edify's drag-and-drop workflows tool intelligently routes customers for...

Machines + Humans: The Next Chapter

By Kendal Rodgers

Discover how machine learning can help streamline customer-facing interactions in the contact center, support internal...

Summer Demo Days: Bots + Humans Work Together

By Kendal Rodgers

Cloud solutions expert CJ Osisioma shows how Edify's intelligent bot, Hammond, works together with agents to help...

The Urgency of Machine Learning in the Customer Experience

By Candace Sheitelman

Discover the do's and don’t’s of utilizing self-service in the contact center and find out how to succeed in the new CX...

Machine Learning in the Contact Center

By Candace Sheitelman

Discover the do's and don’t’s of self-service and how to succeed in the new CX landscape.