Edify on The CX Experience

By Kendal Rodgers

Edify and Cloudlinx team up for a discussion on The CX Experience podcast. Hear about the CCaaS industry, trends, and...

2021 Megatrends in Customer Experience with Destination CRM

By Kendal Rodgers

Edify CMO and Destination CRM discuss CX megatrends for 2021, like the benefits of uniting contact center agents with...

The Changing Customer Journey

By Candace Sheitelman

In order to create true customer delight, brands must first understand the customer journey. Here are 8 ways to meet...

Summer Demo Days: Setting Up Agents & Taking Calls

By Kendal Rodgers

This demo shows how the Edify platform makes it easy to get new agents up and running in 60 minutes or less (with...

The Experience Maker: Episode #20 with Cameron Weeks

By Kendal Rodgers

Dan Gingiss and Edify CEO Cameron Weeks chat about the current state of customer service, the technology, the tools...

It's The Customer's World. We Just Live In It.

By Edify

It’s time for brands to catch up with what their customers need, want, and deserve. We explore the differences between...

Connected Customer Journeys

By Kendal Rodgers

Watch industry analyst Mila D’Antonio of Omdia discusses delivering continuity of experience no matter when, where, and...

The Ideal Cloud-Based Contact Center Platform

By Kendal Rodgers

There is a tidal wave of innovation hitting the contact center market. Are you and your customers set to come out on...

The Premier Partner Experience

By Kendal Rodgers

Tune in to learn about the industry's best partner program and see a live demo of Edify Huddle, the industry's only...