Summer Demo Days: A No-Code Interface

By Kendal Rodgers

Our fourth session of Summer Demo Days shows what a no-code interface really means, how Workflows replaces IVR/IVA/RPA...

Summer Demo Days: The Self-Service Revolution

By Kendal Rodgers

Our third session of Summer Demo Days showcases how bots and humans can work together to improve the customer and...

Summer Demo Days: Connecting Employees with Each Other

By Kendal Rodgers

Our second Summer Demo Days session showcases how Edify connects employees with each other via built-in Unified...

Summer Demo Days: Connecting Businesses with Customers

By Kendal Rodgers

Our first session of Summer Demo Days shows how Edify connects business with customers to be the last contact center...

Cloud vs. Multi-Cloud vs. On-Premises: A Deep Dive

By Kendal Rodgers

Read our latest guide to explore moving your contact center to the cloud, why on-premises solutions no longer serve us...

Cloud-Based Contact Center Infrastructure Product and Market Report

By DMG Consulting

DMG's 2021 report measures end-user satisfaction with cloud-based contact center vendors and their products. See how...

Contact Center KPIs for the Post-COVID-19 Era

By DMG Consulting

DMG Consulting reports on why it’s time to reimagine the potential of contact centers and to update call center KPIs.

The Ideal Cloud-Based Contact Center Platform

By Kendal Rodgers

There is a tidal wave of innovation hitting the contact center market. Are you and your customers set to come out on...

The Premier Partner Experience

By Kendal Rodgers

Tune in to learn about the industry's best partner program and see a live demo of Edify Huddle, the industry's only...

The Ideal Contact Center Solution

By Donna Fluss

What is the perfect contact center solution? Companies want a solution that's omnichannel, easy to provision, set up,...