2021 Megatrends in Customer Experience with Destination CRM

By Kendal Rodgers

Edify CMO and Destination CRM discuss CX megatrends for 2021, like the benefits of uniting contact center agents with...

Cloud-Based Contact Center Infrastructure Product and Market Report

By DMG Consulting

DMG's 2021 report measures end-user satisfaction with cloud-based contact center vendors and their products. See how...

Summer Demo Days: Setting Up Agents & Taking Calls

By Kendal Rodgers

This demo shows how the Edify platform makes it easy to get new agents up and running in 60 minutes or less (with...

Summer Demo Days: Connecting Businesses with Customers

By Kendal Rodgers

In our first Summer Demo Days session, Edify cloud solutions expert CJ Osisioma dives into how Huddle ML connects...

For Partners: Sell More Contact Center Software

By Kendal Rodgers

Learn more about CCaaS technology, why it’s truly the foundation of every business, what robust solutions must have,...