Summer Demo Days: Reporting and Analytics

Aug 17, 2021 4:46:17 PM

REPORTing & ANALYTICS: MAKE SMARTER DECISIONS IN REAL-TIME

In our sixth - and very last - session of Summer Demo Days, cloud solutions expert Andrew dives into how built-in reporting and analytics capabilities help contact center leaders make smarter decisions by actively applying real-time data to improve the CX. Watch the replay to see Edify's reporting features, how to monitor agents from anywhere to coach, train, and flag issues instantly, how to build custom dashboards, and more.

Summer Demo Days 2021 - Session 6 - Aug 17

If you're ready to discuss the benefits of enhanced reporting and analytics capabilities for your contact center, don't hesitate to reach out for a consultation. We're here to help!

Originally aired:

Tuesday, August 17, 2021

11:00 am PT / 2:00 pm ET

Kendal Rodgers

Written by Kendal Rodgers

Kendal is the Marketing Manager at Edify and has been writing and curating content most of her professional career. She’s passionate about working with start-ups and sharing life experiences through storytelling. Kendal earned her B.S. in Marketing and International Studies from the IU Kelley School of Business.