Megatrends 2020 Webinar

Jan 27, 2020 10:27:01 AM

Destination CRM's Megatrends to Watch in 2020: A Preview of Forces Driving Customer Technologies is one of the biggest webinars of the year. Sponsored by NICE Nexidia, Nuance, Calabrio, and Edify (that’s us), the panel of experts discussed everything from artificial intelligence and machine learning to voice technologies and advanced analytics. Watch the replay to find out what’s going to fundamentally change customer interactions this year and what you need to do.

CRM 1.22.20

Originally Aired:
Wednesday, January 22, 2020
11:00 AM PT / 2:00 PM ET

Topics: Webinar

Kendal Rodgers

Written by Kendal Rodgers

Kendal is the Marketing Manager at Edify and has been writing and curating content most of her professional career. She’s passionate about working with start-ups and sharing life experiences through storytelling. Kendal earned her B.S. in Marketing and International Studies from the IU Kelley School of Business.