Destination CRM's Megatrends to Watch in 2020: A Preview of Forces Driving Customer Technologies is one of the biggest webinars of the year. Sponsored by NICE Nexidia, Nuance, Calabrio, and Edify (that’s us), the panel of experts discussed everything from artificial intelligence and machine learning to voice technologies and advanced analytics. Watch the replay to find out what’s going to fundamentally change customer interactions this year and what you need to do.
Wednesday, January 22, 2020
11:00 AM PT / 2:00 PM ET