EDIFY: One-Window BUSINESS COMMUNICATIONS
A FROST & SULLIVAN BUYERS GUIDE EXCERPT
For more than 50 years, Frost & Sullivan has been developing growth strategies for top companies and advising businesses across the globe on disruptive technologies, megatrends, breakthrough best practices, changing customer dynamics, emerging economies, and more. In this excerpt of Contact Center Buyers Guide, North America, 2021, their analysts cover the biggest forces affecting the cloud contact center market. They discuss which trends are accelerating now due to work-at-home agents, highlight the blending of unified communications and the contact center, as well as forecast which technologies will continue to take precedence into 2024 and beyond.
Read their take on Edify's background, the challenges Edify Huddle CX was built to solve, and current company performance. Learn about our solution, its notable features, Machine Learning capabilities, usage-based pricing model, and more. Find out where Edify's strengths lie--and where concerns exist, too.
Companies want clear recommendations, along with advice on how to overcome tough business challenges in today's market. Enhance your decision-making and discover if Edify is the right solution for your business with this latest report.