Cloud vs. Multi-Cloud vs. On-Premises: A Deep Dive

Jun 1, 2021 9:14:28 AM

If you work in the business communications industry or have any sort of responsibility for your company’s contact center or customer experience, surely you’ve seen endless headlines talking about moving to the cloud, why on-premises solutions no longer serve us, and, more recently, why multi-cloud matters so much. 

If you're a computer programmer, this may seem a bit rudimentary. But if highly technical engineering and coding isn’t your thing, this deep dive is just what you need to better understand why multi-cloud architecture is a must when it comes to the technology powering the contact center. Turn the pages on our latest guide:

 

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Kendal Rodgers

Written by Kendal Rodgers

Kendal is the Marketing Manager at Edify and has been writing and curating content most of her professional career. She’s passionate about working with start-ups and sharing life experiences through storytelling. Kendal earned her B.S. in Marketing and International Studies from the IU Kelley School of Business.