On an annual basis, DMG Consulting conducts independent customer satisfaction surveys to measure end-user satisfaction with vendors and their products, as well as their service, support, professional services, training and innovation. These analyses provide great insights into general market trends and end-user issues and concerns, while also highlighting whether or not vendors are in fact delivering on the benefits and promises that they’ve made. See how Edify stacked up against the competition in the 2020-21 report.
