Edify on The CX Experience

By Kendal Rodgers

Edify and Cloudlinx team up for a discussion on The CX Experience podcast. Hear about the CCaaS industry, trends, and...

Three Ways to Make Omnichannel Support a Reality

By Kendal Rodgers

Providing omnichannel customer support is no longer optional. Here are three ways to deliver stellar service across all...

2021 Megatrends in Customer Experience with Destination CRM

By Kendal Rodgers

Edify CMO and Destination CRM discuss CX megatrends for 2021, like the benefits of uniting contact center agents with...

Edify for Disaster Recovery

By Kendal Rodgers

Disaster recovery is mission-critical for many parts of a business, especially for the contact center. See how Edify...

Frost & Sullivan Contact Center Buyers Guide 2020: Edify

By Kendal Rodgers

This Frost & Sullivan buyers guide will enhance your decision making and help you discover if Edify Huddle may be the...

How to Keep Customers and Employees Engaged During a Pandemic

By Kendal Rodgers

Edify CMO Candace Sheitelman and CX expert Dan Gingiss discuss effective ways to keep customers and employees engaged...

Summer Demo Days: Playing Nice with Others

By Kendal Rodgers

See why technologies must play nicely with one another, as well as how to enhance and customize apps and communication...

Summer Demo Days: The Truth About a No-code Interface

By Kendal Rodgers

Cloud solutions expert CJ Osisioma shows how Edify's drag-and-drop workflows tool intelligently routes customers for...

Machines + Humans: The Next Chapter

By Kendal Rodgers

Discover how machine learning can help streamline customer-facing interactions in the contact center, support internal...

Summer Demo Days: Bots + Humans Work Together

By Kendal Rodgers

Cloud solutions expert CJ Osisioma shows how Edify's intelligent bot, Hammond, works together with agents to help...

5 Ways to Start Improving your CX Right Now

By Kendal Rodgers

It's no secret that the customer experience you deliver can win you lifelong customers, or lose them forever. What are...

Summer Demo Days: Setting Up Agents & Taking Calls

By Kendal Rodgers

This demo shows how the Edify platform makes it easy to get new agents up and running in 60 minutes or less (with...