Summer Demo Days: The Self-Service Revolution

By Kendal Rodgers

Our third session of Summer Demo Days showcases how bots and humans can work together to improve the customer and...

Summer Demo Days: Connecting Employees with Each Other

By Kendal Rodgers

Our second Summer Demo Days session showcases how Edify connects employees with each other via built-in Unified...

Summer Demo Days: Connecting Businesses with Customers

By Kendal Rodgers

Our first session of Summer Demo Days shows how Edify connects business with customers to be the last contact center...

Cloud vs. Multi-Cloud vs. On-Premises: A Deep Dive

By Kendal Rodgers

Read our latest guide to explore moving your contact center to the cloud, why on-premises solutions no longer serve us...

Edify on The CX Experience

By Kendal Rodgers

Edify and Cloudlinx team up for a discussion on The CX Experience podcast. Hear about the CCaaS industry, trends, and...

Three Ways to Make Omnichannel Support a Reality

By Kendal Rodgers

Providing omnichannel customer support is no longer optional. Here are three ways to deliver stellar service across all...

Nine Ways Edify Changes Everything

By Candace Sheitelman

From our multi-cloud architecture to a genius no-code interface, find out 9 ways the Edify solution is different from...

2021 Megatrends in Customer Experience with Destination CRM

By Kendal Rodgers

Edify CMO and Destination CRM discuss CX megatrends for 2021, like the benefits of uniting contact center agents with...

Cloud-Based Contact Center Infrastructure Product and Market Report

By DMG Consulting

DMG's 2021 report measures end-user satisfaction with cloud-based contact center vendors and their products. See how...

Edify for Disaster Recovery

By Kendal Rodgers

Disaster recovery is mission-critical for many parts of a business, especially for the contact center. See how Edify...

Why Make the Switch to Edify

By Edify

Why Edify? It's simple. We built a platform that gives your business everything it needs to communicate both internally...

The Unscripted Agent: 6 Tips for Dynamic Conversations

By Edify

Read these six tips on how you can empower agents with a script and still enable them to personalize every conversation.