Megatrends 2020 Webinar

By Kendal Rodgers

Destination CRM's Megatrends to Watch in 2020: A Preview of Forces Driving Customer Technologies webinar replay is...

Improving the Agent Experience

By Edify

Contact Center Pipeline's Susan Hash breaks down the importance of investing in agents to meet the needs of their...

Contact Center 2025: A Roadmap

By Kendal Rodgers

Tune in to this Executive Roundtable, hosted by Customer Contact Week Digital, to find out how innovation will impact...

Happy Thanksgiving from Edify

By Edify

Wishing everyone a happy and healthy Thanksgiving from the team at Edify.

Live Demo of Edify Huddle

By Kendal Rodgers

Need to solve customer issues faster and more completely? Curious how to get from multichannel to omnichannel? If...

BCaaS Powers Fast and Flexible AI Powered Communications

By Edify

Frost & Sullivan features Edify in this excerpt of Companies to Watch.

Why Omnichannel, Why Now

By Cameron Weeks

Edify co-founder and CEO Cameron Weeks presents on how true omnichannel functionality reduces customer effort and...

Customer Support Transformation

By Kendal Rodgers

Listen to a lively and educational discussion, hosted by destination CRM, on the top trends driving customer support.

Cloud-Based Contact Center Selection Decision Framework

By DMG Consulting

Most companies putting contact center in the cloud is the way to go. These steps can help you achieve successful...

The Ideal Contact Center Solution

By Donna Fluss

What would it take to make the perfect contact center solution? There has to be a way of creating a contact center...

Edify Huddle Product Brochure

By Edify

Our product brochure contains everything you need to know about Edify Huddle, including features, benefits, and our...

Edify Labs Revolutionizes the Contact Center

By Edify

Revolutionizing the contact center.