Transforming the Enterprise CX and EX for Digital Natives
Organizations continue to underserve digital natives in the customer and employee experience. Uncover best practices...
By Edify
Organizations continue to underserve digital natives in the customer and employee experience. Uncover best practices...
By Edify
Focusing on the employee experience in the contact center is key to improving customer service agent retention and...
By Edify
Digital natives have little patience for technology and communication headaches, so leaders must adapt their customer...
By Liz Cahill
Built In included Edify in its “22 LA Startups to Watch in 2022” list, featuring start-ups that are flourishing &...
By Edify
With a cloud contact center, digital transformation for credit unions is easy, and they can provide digital-first...
By Edify
Focusing on the employee experience will improve contact center culture, lower agent turnover, increase job...
By Liz Cahill
Edify was honored in Built In's 2022 Best Places To Work Awards, named on the “LA Best Places to Work” and “LA Best...
By Edify
Check out our seven contact center predictions for what will (and must) happen in 2022 to grow and improve your...
By Edify
Last week, the Edify team attended Customer Contact Week in Las Vegas. Read our recap and see what we learned.
By Edify
Edify CTO Bracken Fields talks about improving the agent experience with Chromebooks and Edify's Chrome Enterprise...
By Edify
Unlock the WISER method to differentiate the customer service experience your brand delivers. Read the takeaways from...
By Edify
As the holiday shopping season grows longer, there are endless opportunities to provide great CX to all customers. Find...
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