Sandler Partners Joins Edify Channel Partner Program as National Master Agent
Sandler Partners, America’s fastest-growing distributor of connectivity and cloud services, has joined the Edify...
By Liz Cahill
Sandler Partners, America’s fastest-growing distributor of connectivity and cloud services, has joined the Edify...
By Liz Cahill
MicroCorp, a leading national master agent in channel partner support for agents, MSPs, and VARs, has joined the Edify...
By Dan Gingiss
In the COVID-19 era, “safety first” is one of the key mantras for both customer experience and employee experience....
2020 had a big impact on the employee experience (EX). Check out our comprehensive guide to begin focusing on your...
Edify CMO explores the topic of employee engagement in the August issue of Contact Center Pipeline, offering...
By J.P. Dundas
At Edify, we’re committed to arming our partners as if they’re our own salespeople. Our training and certification...
By Kay Phelps
Since opportunities for distraction abound at home, your customer service agents may be struggling to stay engaged. The...
Covid-19 brings unforeseen complexity to the customer journey that business owners must address. Edify co-founder and...
By Edify
When agents and customers to interact, it’s either an inbound or outbound communication. This glossary is dedicated to...
By Liz Cahill
TMC has named Edify Huddle as a 2020 Contact Center Technology Award winner, presented by CUSTOMER magazine.
Outbound dialing to customers is often necessary, and call center dialers can actually reduce agent effort and increase...
By Liz Cahill
Cloud Concepts, Corp., a full service, boutique Master Agency dedicated to the customer experience, has joined the...
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