Machine Learning is the Real Buzzword of 2020

Apr 15, 2020 10:00:00 AM

forbes machine learning blog

You’ve heard us talk about the magic of machine learning (ML) here and you’ve likely read about this technology and its power to enhance your contact center, CX, and business at large in a variety of other company blogs, tech publications, analyst reports and more. Well, hopefully you’re in the mood for additional insight on this noteworthy topic as our very own CEO, Cameron Weeks, has written a piece for Forbes discussing why ML deserves all of this attention and then some. The article also includes tips to help CIOs and IT leaders fold this technology into their business with efficiency and success. 

Check out the article, “Machine Learning: The Real Buzzword Of 2020”, and without a doubt, you’ll soon feel more informed on all of the whys, whats, and hows behind ML than before.


Liz Cahill

Written by Liz Cahill

Recognized as one of PR Week's “Ten Rising Stars” in 2005, Liz Cahill has been working in the public relations industry for more than two decades with a focus on technology and lifestyle. During this time, Cahill has partnered with clients big and small, working on strategy development, message creation, media outreach, social media programming, event planning, ghostwriting, and pretty much anything else her clients throw at her. Originally a “Jersey girl,” Cahill has lived in Boston, New York City, and Los Angeles. She currently resides outside of LA with her husband, daughter and twin sons.