Edify Labs Exhibiting at ICMI Contact Center Expo

May 13, 2019 3:36:48 PM

For more information, contact:

Liz Cahill

lcahill@edify.cx | 323-627-7878

New Platform Empowers Organizations to Differentiate, Elevate, and Streamline their User and Customer Experience

Who: Edify Labs (edify.cx) is showcasing its new Edify platform at ICMI Contact Center Expo.

What: Come see the new Edify platform, the first and only platform to offer complete BCaaS (Business Communications as a Service) functionality in a single tool with a single dashboard from a single vendor, and speak with those behind the innovation. The Edify platform redefines the way businesses manage customer experience (CX) and internal cross-team collaboration.

Where: Get a demo of the Edify platform at Booth #209.

When: May 13-16, 2019 in Ft. Lauderdale, FL at The Diplomat Resort

About: Edify combines internal collaboration, contact center, and UC functionality with customer success tools and modern machine learning enhancements. This combination gives Edify users the unique flexibility to connect the backend experts—from the C-Suite to marketing executives to developers—inside the same ecosystem as those on the frontline with customers, making it easier for businesses to communicate with customers and internally across teams.

Liz Cahill

Written by Liz Cahill

Recognized as one of PR Week's “Ten Rising Stars” in 2005, Liz Cahill has been working in the public relations industry for more than two decades with a focus on technology and lifestyle. During this time, Cahill has partnered with clients big and small, working on strategy development, message creation, media outreach, social media programming, event planning, ghostwriting, and pretty much anything else her clients throw at her. Originally a “Jersey girl,” Cahill has lived in Boston, New York City, and Los Angeles. She currently resides outside of LA with her husband, daughter and twin sons.