January 24, 2023—Santa Monica, CA—Edify Labs (edify.cx), the customer experience software company that makes business communications feel more like personal ones, today announced the appointment of its new Vice President of Sales Strategy and Operations, Trish Stone. Stone will lead all of the company’s sales operations and strategy efforts – from the prospect phase to customer success.
Stone brings a proven ability to successfully build and manage complex sales processes, technologies, initiatives, programs and teams to Edify. She joins the company after roles as Vice President of Sales Enablement & Strategy at Kore.ai and as Director of Sales Enablement at Twilio. Prior to this, she held several global business development and sales leadership roles at Alvaria, previously Aspect Software.
“I’ve been in the contact center and AI technology space for over 25 years and couldn’t be more excited to join a company that is changing the way customers interact with brands, and the way employees interact with each other. This type of innovation is long overdue and Edify is just getting started,” said Stone. “I look forward to building the programs and mechanisms that will help our organization scale and improve operational effectiveness. This will ultimately yield happier employees, customers, and partners."
“Trish has an infectious and positive attitude, as well as decades of technology experience with a focus on AI and customer experience – making her an ideal fit for Edify,” said Cameron Weeks, co-founder and CEO of Edify. “I have no doubt Trish will expand on what we have already built and ensure we continue to deliver the best to our customers.”
About Edify Labs, Inc.
Edify connects businesses with customers and employees with each other, making enterprise communications as easy as personal ones. Its flagship product, Edify CX, unites contact center (CCaaS), unified communications (UCaaS), and real-time communications platform (CPaaS/API) functionality in a single cloud-native solution that facilitates continuous conversations. Now, customers and employees can easily move among channels in one window, just like they do every day on their phones. Companies choose Edify for its global availability, no-waste pricing, and full-stack 100% SLA uptime guarantee. Edify is also a Google Chrome Enterprise Recommended solution for the contact center. Learn more at edify.cx.