Contact: Liz Cahill for Edify Labs
Cloudlinx Joins Edify Channel Partner Program to Deliver Single-Pane-of-Glass Contact Center and Unified Communications to Clients
March 31, 2020—Fishers, IN and Santa Monica, CA—Today, Edify Labs (edify.cx), the software company that’s redefining the way businesses manage customer engagement and cross-team collaboration, announced that Cloudlinx, a strategy advisor for organizations looking to make a CCaaS purchase, is the latest company to join the Edify Partner Program.
“Partnering with a provider that is focused on constantly developing their technology, has an obvious care for how it is delivered to the client, and is committed to the partner channel are critical elements when Cloudlinx chooses a partner supplier,” said Frank Wassenbergh, Partner and CCaaS Practice Leader at Cloudlinx. “We feel that Edify has that right mix and are excited to add them to our roster of next-generation suppliers.”
Edify Huddle is the only platform that unites contact center (CC), unified communications (UC), and real-time communications (CPaaS/API) functionality in a single, cloud-native software solution that lets users move seamlessly among channels within one conversation. This frictionless transfer capability gives agents the ultimate flexibility to serve customers faster and more completely from a single pane of glass. Edify Huddle Basic delivers unified business communications for $10 per user/month. Edify Huddle ML delivers comprehensive cloud-native omnichannel business communications with machine learning for $7 per user/day.
“We know how critical the right partners can be to our business and we are dedicated to building and nurturing those relationships for the long term,” said J.P. Dundas, Edify Vice President, Channel Sales & Alliances. “Edify is pleased to add Cloudlinx to our partner family. We look forward to working together to bring Edify Huddle to their CCaaS clients.”
Cloudlinx (www.cloudlinx.com) is a nationally minded CCaaS consulting practice who is focused on helping clients make intelligent buying decisions of cloud-based contact center solutions (CCaaS). Through a unique engagement model and years of practical experience Cloudlinx is able to enhance the buying, implementation & support processes for their clients while ensuring they avoid the costliest of mistakes brought on by technology missteps, poor negotiations, false-starts, improper process mapping and scope-creep.
About Edify Labs, Inc.
Edify connects businesses with customers and employees with each other. The company’s Business Communications as a Service (BCaaS) platform, Huddle, is the only one uniting contact center (CC), unified communications (UC), and real-time communications platform (API) functionality in a single, cloud-native software solution that lets users move seamlessly among channels within one conversation. Edify removes all the risk of using its cloud-based platform with five free users forever, global availability, real-time redundancy, usage-based pricing, and a 100% SLA uptime guarantee. Learn more at edify.cx.