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Mila D’Antonio

Mila D'Antonio is a principal analyst in Ovum's Customer Engagement Team. She specializes in customer experience, customer loyalty, social media, digital marketing, employee engagement, and the Internet of Things (IoT). Mila provides analysis and insights into contact center management, culture strategies, and digital and traditional marketing engagement.

Recent Posts

1 min read

On the Radar with Edify

By Mila D’Antonio on Jun 26, 2019 12:10:00 PM

Full Report Written by Mila D’Antonio, Principal Analyst, Customer Engagement

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