Edify Changes the Conversation with ML-powered Real-time Transcription & Translation Across Channels

By Liz Cahill

Real-time transcription and translation in Edify Huddle CX, powered by Machine Learning, removes language barriers from...

NuView Trust Company Chooses Edify for Cloud-Native Contact Center and Unified Communications

By Liz Cahill

NuView Trust Company, a financial services firm focused on retirement account management, has selected Edify as its new...

Financial Services Firm Selects Edify as New Contact Center Software Provider

By Liz Cahill

A financial services company has selected Edify as its new contact center software provider.

Edify Receives 2021 Customer Experience Innovation Award from CUSTOMER Magazine

By Liz Cahill

TMC has named Edify Huddle CX as a 2021 Customer Experience Innovation Award winner, presented by CUSTOMER magazine.

Google Names Edify a Chrome Enterprise Recommended Partner for Contact Center

By Liz Cahill

Google has named Edify a Chrome Enterprise Recommended partner for the contact center. Edify Huddle CX meets the...

Edify ​​Receives 2021 Contact Center Technology Award from CUSTOMER Magazine

By Liz Cahill

TMC has named Edify Huddle CX as a 2021 Contact Center Technology Award winner, presented by CUSTOMER magazine.

FOREVER 21 Taps Edify for Cloud-native Contact Center and Unified Communications

By Liz Cahill

FOREVER 21 is now using Edify CX to manage contact center (CCaaS) and unified communications (UCaaS) in California,...

Financial Services Firm Selects Edify for Cloud-native Contact Center and Unified Communications

By Liz Cahill

A financial services provider focused on lending for solar and renewable energy products has selected Edify to fulfill...

Edify Announces General Availability of Edify Huddle CX v4.0

By Liz Cahill

Edify announced the general availability of v4.0 of its cloud-native BCaaS solution. The enhancements make Edify Huddle...

Edify Announces Enhanced Reporting and Analytics Functionality

By Liz Cahill

Edify Labs has added enhanced reporting and analytics capabilities to its Edify Huddle CX contact center solution.

Utilities Service Provider DRF Taps Edify for Contact Center and Unified Communications

By Liz Cahill

DRF Water Heating Solutions selects Edify CX to fulfill its contact center (CCaaS) and unified communications (UCaaS)...

Edify Receives 2021 Unified Communications Product of the Year Award

By Liz Cahill

TMC has named Edify Huddle as a 2021 Unified Communications Product of the Year Award winner.