Edify Announces Enhanced Reporting and Analytics Functionality

By Liz Cahill

Edify Labs has added enhanced reporting and analytics capabilities to its Edify Huddle CX contact center solution.

Utilities Service Provider DRF Taps Edify for Contact Center and Unified Communications

By Liz Cahill

DRF Water Heating Solutions selects Edify CX to fulfill its contact center (CCaaS) and unified communications (UCaaS)...

Edify Receives 2021 Unified Communications Product of the Year Award

By Liz Cahill

TMC has named Edify Huddle as a 2021 Unified Communications Product of the Year Award winner.

Intelisys Joins Edify Channel Partner Program as National Master Agent

By Liz Cahill

Intelisys, the nation’s leading provider of technology services and solutions, has joined the Edify Channel Partner...

Edify More Than Doubles Last Year’s Revenue in Q1

By Liz Cahill

Edify has exceeded its growth expectations for the first quarter of fiscal year 2022 with a total revenue increase of...

Edify Names Former BT Head of Legal, Neil Hobbs, General Counsel

By Liz Cahill

Edify announced the appointment of Neil Hobbs as the company’s new General Counsel.

Edify Labs Named a “Best Places to Work in Indiana” Company

By Liz Cahill

Edify was named as one of the Best Places to Work in Indiana, a statewide program designed to identify and honor...

Machine Learning: The Time is Now

By Liz Cahill

Machine learning is often used to automate interactions via chatbots; customers want self-service! Bots can empower...

Edify Labs Named a 2020 Tech Culture Award Recipient by TMCnet

By Liz Cahill

TMCnet has named Edify Labs a recipient of the 2020 Tech Culture Awards.

J.P. Dundas Recognized as 2021 CRN Channel Chief

By Liz Cahill

CRN® has named J.P. Dundas to its 2021 list of Channel Chiefs, recognizing his outstanding leadership, influence,...

Edify Earns Top Customer Satisfaction Scores in DMG Consulting Contact Center Report

By Liz Cahill

Edify received top customer satisfaction scores in the 2020 – 2021 Cloud-Based Contact Center Infrastructure Product...

Edify Labs Honored in the Built In 2021 Best Places To Work Awards

By Liz Cahill

Edify Labs has been honored in Built In’s 2021 Best Places To Work Awards, earning a place on the “LA Best Small...