Edify ​​Receives 2021 Contact Center Technology Award from CUSTOMER Magazine

By Liz Cahill

TMC has named Edify Huddle CX as a 2021 Contact Center Technology Award winner, presented by CUSTOMER magazine.

FOREVER 21 Taps Edify for Cloud-native Contact Center and Unified Communications

By Liz Cahill

FOREVER 21 is now using Edify CX to manage contact center (CCaaS) and unified communications (UCaaS) in California,...

Financial Services Firm Selects Edify for Cloud-native Contact Center and Unified Communications

By Liz Cahill

A financial services provider focused on lending for solar and renewable energy products has selected Edify to fulfill...

Edify Announces General Availability of Edify Huddle CX v4.0

By Liz Cahill

Edify announced the general availability of v4.0 of its cloud-native BCaaS solution. The enhancements make Edify Huddle...

Edify Announces Enhanced Reporting and Analytics Functionality

By Liz Cahill

Edify Labs has added enhanced reporting and analytics capabilities to its Edify Huddle CX contact center solution.

Utilities Service Provider DRF Taps Edify for Contact Center and Unified Communications

By Liz Cahill

DRF Water Heating Solutions selects Edify CX to fulfill its contact center (CCaaS) and unified communications (UCaaS)...

Edify Receives 2021 Unified Communications Product of the Year Award

By Liz Cahill

TMC has named Edify Huddle as a 2021 Unified Communications Product of the Year Award winner.

Intelisys Joins Edify Channel Partner Program as National Master Agent

By Liz Cahill

Intelisys, the nation’s leading provider of technology services and solutions, has joined the Edify Channel Partner...

Edify More Than Doubles Last Year’s Revenue in Q1

By Liz Cahill

Edify has exceeded its growth expectations for the first quarter of fiscal year 2022 with a total revenue increase of...

Edify Names Former BT Head of Legal, Neil Hobbs, General Counsel

By Liz Cahill

Edify announced the appointment of Neil Hobbs as the company’s new General Counsel.

Edify Labs Named a “Best Places to Work in Indiana” Company

By Liz Cahill

Edify was named as one of the Best Places to Work in Indiana, a statewide program designed to identify and honor...

Machine Learning: The Time is Now

By Liz Cahill

Machine learning is often used to automate interactions via chatbots; customers want self-service! Bots can empower...