Insurance Company Taps Edify for Cloud-Native Contact Center and Unified Communications

By Liz Cahill

An insurance company that provides underwriting of fire, marine, and casualty insurance, has selected Edify as its new...

Inside the Contact Center: A Study of Customer and Employee Experience

By Liz Cahill

New contact center research report reveals technical and operational challenges and opportunities around cloud...

Edify Names Paulette Huber Vice President of Channel

By Liz Cahill

Paulette Huber joins the team at Edify as Vice President of Channel and will oversee relationships with various master...

Edify Launches Sync℠ for Video Collaboration; Partners with Jabra for Endpoints

By Liz Cahill

As part of Edify's CCaaS and UCaaS solution, Sync lets contact center agents and customers can talk face-to-face and...

Edify Releases Edify Workflows℠ for AI-Powered, Fully-Automated CX; No Software License or IT Skills Required

By Liz Cahill

Edify Workflows replaces legacy IVR, IVA, and RPA tools with unprecedented ease of use and a host of valuable features,...

Edify Named a "Startup to Watch"

By Liz Cahill

Built In included Edify in its “22 LA Startups to Watch in 2022” list, featuring start-ups that are flourishing &...

Built In Honors Edify in Its Esteemed 2022 Best Places To Work Awards

By Liz Cahill

Edify was honored in Built In's 2022 Best Places To Work Awards, named on the “LA Best Places to Work” and “LA Best...

Edify Changes the Conversation with ML-powered Real-time Transcription & Translation Across Channels

By Liz Cahill

Real-time transcription and translation in Edify Huddle CX, powered by Machine Learning, removes language barriers from...

NuView Trust Company Chooses Edify for Cloud-Native Contact Center and Unified Communications

By Liz Cahill

NuView Trust Company, a financial services firm focused on retirement account management, has selected Edify as its new...

Financial Services Firm Selects Edify as New Contact Center Software Provider

By Liz Cahill

A financial services company has selected Edify as its new contact center software provider.

Edify Receives 2021 Customer Experience Innovation Award from CUSTOMER Magazine

By Liz Cahill

TMC has named Edify Huddle CX as a 2021 Customer Experience Innovation Award winner, presented by CUSTOMER magazine.

Google Names Edify a Chrome Enterprise Recommended Partner for Contact Center

By Liz Cahill

Google has named Edify a Chrome Enterprise Recommended partner for the contact center. Edify Huddle CX meets the...