Inside the Contact Center: A Study of Customer and Employee Experience
New contact center research report reveals technical and operational challenges and opportunities around cloud...
By Liz Cahill
New contact center research report reveals technical and operational challenges and opportunities around cloud...
By Liz Cahill
Paulette Huber joins the team at Edify as Vice President of Channel and will oversee relationships with various master...
By Liz Cahill
As part of Edify's CCaaS and UCaaS solution, Sync lets contact center agents and customers can talk face-to-face and...
By Liz Cahill
Edify Workflows replaces legacy IVR, IVA, and RPA tools with unprecedented ease of use and a host of valuable features,...
By Liz Cahill
Built In included Edify in its “22 LA Startups to Watch in 2022” list, featuring start-ups that are flourishing &...
By Liz Cahill
Edify was honored in Built In's 2022 Best Places To Work Awards, named on the “LA Best Places to Work” and “LA Best...
By Liz Cahill
Edify is exhibiting at Booth 200 at CCW Las Vegas from December 14-16, 2021. Edify and Google will speak about...
By Liz Cahill
Real-time transcription and translation in Edify Huddle CX, powered by Machine Learning, removes language barriers from...
By Liz Cahill
NuView Trust Company, a financial services firm focused on retirement account management, has selected Edify as its new...
By Liz Cahill
A financial services company has selected Edify as its new contact center software provider.
By Liz Cahill
TMC has named Edify Huddle CX as a 2021 Customer Experience Innovation Award winner, presented by CUSTOMER magazine.
By Liz Cahill
Google has named Edify a Chrome Enterprise Recommended partner for the contact center. Edify Huddle CX meets the...
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