Ask a CTO: How ‘Work From Anywhere’ Enables ‘Work From Anyone’
I asked Edify CTO Bracken Fields how WFA enables brands to now 'work from anyone', removing location requirements and...
I asked Edify CTO Bracken Fields how WFA enables brands to now 'work from anyone', removing location requirements and...
Edify CTO Bracken Fields talks about the importance of all-in-one solutions and how they’re changing the face of...
Technology allows brands to run a successful virtual contact center. And WFA solutions enable them to employ the best...
The best CX is high-touch and highly personalized. And CPaaS equips brands with customer service capabilities that may...
The phrase “we’re customers, too” has led the team at Edify to build the employee and customer experience we all want...
I recently sat down for a Q&A with Matt Altepeter, the Director of Platform at Edify, to discuss his expertise and...
Josh Randall, the Director of UI Design at Edify, discusses what it's like to design the contact center industry’s...
Unified communications can eliminate the distance for distributed teams, boosting productivity and engagement. But...
It’s critical to put extra emphasis and focus on the employee experience now. If you're trying to keep employees...
Discover simple and effective ways to keep customers and employees engaged with your business in the COVID-19 era and...
Customer service affects everyone, yet the experience we have with brands lags far behind the communications...
Unified Communications impacts the experience you deliver to employees and customers. Read why.
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