The Urgency of Machine Learning in The Customer Experience
Find out the do's and don't's of machine learning and self-service. We’re detailing ways you can better engage with...
Find out the do's and don't's of machine learning and self-service. We’re detailing ways you can better engage with...
By Liz Cahill
Edify made the list as one of the Best Places to Work in Indiana.
By Liz Cahill
Edify names Dave Woolwine its new Chief Revenue Officer. Woolwine brings two decades of technology and sales expertise...
By Liz Cahill
Today, Edify Labs named J.P. Dundas its new Vice President of Channel Sales. Dundas brings more than 15 years of...
Customer Contact Week Nashville was a great show. We met with companies and CX leaders across all industries who are...
The contact center industry’s cumbersome yet mostly functional technology has stuck because there just haven’t been...
Here’s the ultimate AI and ML glossary, defining all the commonly used terms, so you’ll never be confused again. From...
Megatrends 2020 covered everything from AI and ML to voice technologies and advanced analytics. Here's a recap into...
By Liz Cahill
Attendees to experience demo of only cloud-native, fully unified CC+UC solution, and hear from Edify company leaders in...
There are so many nuances and so many attributes to both artificial intelligence and its litany of subsets - including...
By Liz Cahill
Built In named Edify as one of the Best Places to Work and Best Small Companies to Work for in Los Angeles.
Unless businesses start putting the employee experience at the top of the list, the customer experience will never...
©2020 Edify Labs. All rights reserved.
