Edify Huddle Named a Finalist in the CRN 2020 Tech Innovation Awards
Edify Huddle has been listed as a finalist in CRN’s Tech Innovator Awards. This annual program recognizes the most...
By Liz Cahill
Edify Huddle has been listed as a finalist in CRN’s Tech Innovator Awards. This annual program recognizes the most...
Unified communications can eliminate the distance for distributed teams, boosting productivity and engagement. But...
By Liz Cahill
Edify announced that its Workflows tool, included as part of Edify Huddle, has been upgraded with new dynamic scripting...
By Kay Phelps
To survive the pandemic and emerge stronger than before, businesses must adopt cloud-based unified communications that...
By Kay Phelps
Customer surveys can be a powerful tool for any business. Here are tips on how to design a proper survey that gives...
By Liz Cahill
Gain insights on the CX and EX, the evolution of the contact center, employee engagement and retention, and the growing...
It’s critical to put extra emphasis and focus on the employee experience now. If you're trying to keep employees...
Discover simple and effective ways to keep customers and employees engaged with your business in the COVID-19 era and...
By Kay Phelps
There are risks - and challenges - associated with traditional agent scripting. Find out the benefits of dynamic...
By Liz Cahill
TMC has named Edify Huddle as a 2020 Customer Experience Innovation Award winner, presented by TMC’s CUSTOMER magazine.
By Carol Gold
It's National Customer Service Week, celebrating customer service professionals and increasing awareness of how vital...
Customer service affects everyone, yet the experience we have with brands lags far behind the communications...
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